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Log in to get help with your reservations, account, and more.
How do I change my account email?
You can log in to your account and change it from your Profile > Edit Profile. Then go to the general tab to change your email.
What should I do if my payment fails?
If your payment fails, you can use the (COD) payment option, if available on that order. If your payment is debited from your account after a payment failure, it will be credited back within 7-10 days.
What is your cancellation policy?
You can now cancel an order when it is in packed/shipped status. Any amount paid will be credited into the same payment mode using which the payment was made
How do I check reservation status ?
Please tap on “My reservation” section under main menu of App/Website/M-site to check your status.
What is Instant Refunds?
Upon successful reservation, Dreamfield Nest will instantly initiate the refund to your source account or chosen method of refund. Instant Refunds is not available in a few select pin codes and for all self ship returns.
What is your cancellation policy?
You can now cancel an order when it is in packed/shipped status. Any amount paid will be credited into the same payment mode using which the payment was made
Still have questions?
Can’t find the answer you’re looking for? Please chat to our friendly team.